Customer Care / Returns

Returns

If for any reason you are not happy with your purchase or have made a mistake when placing your order please contact us immediately at hello@crispinfinn.com within 24 hours of receiving your goods.

Items must be returned within 14 days and in original condition and include all original packaging. You, the buyer are responsible for any return shipping costs and the item is your responsibility until we receive it, so please use a postal service that you can track to ensure it reaches us. Items that return in an unsellable condition are not able to be refunded. Due to the nature of our paper goods, please consider whether you think it will arrive to us in perfect condition, we are unable to refund if an item arrives back to us with creases, bends or imperfections of any kind.